
Contact
Write to the atelier.
General
For anything — a question about a piece, an order, or the certificate that came with it: hello@aestrae.com. We reply within one working day.
ÆSTRÆ is a brand of EntroPi AI, Germany — you can also reach the company directly at it@entropi.ai.
Commissions & trade
For bespoke commissions, interior projects, and hospitality collaborations, use the commission request on the studio page or write to atelier@aestrae.com with a few words about the space and the story it should tell.
Orders in transit
Damaged parcel? Photograph the packaging before opening further and contact us within 48 hours — every shipment is tracked and insured, and we make it right.